Where Is My Deposit?Deposit processing time varies from crypto to crypto and is dependent, as a rule, on the network performance. Once the transaction has been made, it cannot be reversed due to the nature of blockchain. If you can’t locate the sent deposit amount in your account, please take these troubleshooting steps:
a) check if the transaction was confirmed on blockchain;
b) get convinced that you’ve used the correct deposit for your chosen crypto;
c) make sure the input payment ID (destination tag/memo/message) is correct;
d) make sure Bithoven.com does not run any important/scheduled updates;
e) make sure the chosen coin for depositing is supported on the platform.
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