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Messages - BestChange

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1
Missing exchange review, what should you do?

Sometimes it happens that the review you left was not activated by e-mail. Such reviews are not displayed in the monitor, then are automatically removed from the database after a day.

If you do not see the email in your inbox, then check your spam folder.

If you have any problems, always report to our support team — [email protected] . We will definitely help you!


2
Why are cash exchanges carried out without fixing the rate?

We look for the reasons and for what to do with it.

Fixing the rate when exchanging cash is not deemed possible due to exchange direction peculiarities.

For example, if it is hard to set the exchange details in advance because of the delayed meeting with a courier or representative in the office. In other words, if the deal is carried out in the future at a rate unknown at the moment,

When creating an order, the client gets all the necessary information with the exchange details to calculate the exact amount they will receive if required (for example, if the rate on exchanges changes).

We wish you profitable exchanges!


3
What should you do if you sent means for the order but the exchange hasn't been fulfilled although the stated term has already passed?

Sometimes, some exchangers may have technical glitches and problems with timely client service.

In these cases, we recommend you adhere to the following rules:

● Firstly, we recommend waiting a bit, as most exchanges get fulfilled within an hour unless the exchanger's terms state otherwise. The delay can be longer if an exchange is carried out during out-of-office hours, so always check the working hours of a specific exchanger, which is given on its website.
● Contact the support service of the exchanger you used.
● If these methods do not work, you can raise a claim on the monitor's website, specifying your exchange number. Exchanger administrators can react to the issue quicker, and when it is solved, they can comment directly on the BestChange website.

We wish you successful and profitable exchanges.


4
What should you do if you didn’t receive the funds for the order and can’t remember the exchanger you used?

If you lost information on the exchanger you used, there are several ways to identify the service you had visited via BestChange.

● The link to “Exchanger visit history” can be found on the BestChange main page over the table “Exchange rates.” If you follow it, you can see the history of exchanger visits from the current browser.
● Check the browser’s history for the day of the exchange.
● Look for an email sent to the address you gave when creating the order; check the “Spam” folder.
 
Afterward, you can ask your question via the contact form — https://www.bestchange.com/contacts.html, specifying the order number and the exchanger address in the format указав site.com.
The monitor’s administration will instantly contact the service to help solve your question.


5
Sometimes, users ask why a review can be deleted from the BestChange.com website

Let’s talk about several reasons. The main one is duplicate reviews. They are only in the way of users and moderators.

There is a number of other factors that influence deletion:

● profanities and foul language;
● information on drug and alcohol usage;
● calls for war, separatism, and class hatred;
● false information, user speculation, or any advertising;
● reviews written with the aim of manipulation, including to receive financial or other benefits.

The BestChange.com support team is always ready to help users promptly solve any questions.
If you have a question, get in touch with us by filling in the contact form — https://www.bestchange.com/contacts.html


6
What do you need to keep in mind when choosing an exchanger?

The first thing worth noting is that BestChange.com is not a guarantor of deals conducted between users and exchangers. We help users conduct an objective analysis and evaluation of the exchange market.

In practice, exchangers listed on the website are not under the control of the BestChange project. They are only diligently checked for the safety of work and other requirements.

Users make decisions about using exchangers based on:

● actual exchange rates;
● user reviews;
● term of work of exchangers;
● duration of listing of exchangers in the monitor.

We would also like to remind you that if users need guarantor services, we recommend contacting one of the famous services for secure deals.


7
What should you do if you can’t find the currency you need on BestChange.com?

If you can’t find any currency or crypto coin, it means there is a small demand for it at the present moment.

Rest assured that the website has the most popular currencies. We constantly look after our users and broaden this list, but it can stil lack something.

Good news! You can always send us your suggestion about adding some currency.

The administration of BestChange will check if it’s possible to add it and give you feedback. You can submit your suggestion here: https://www.bestchange.com/contacts.html


8
Do you want to receive bitcoins as a bonus? Visit the BTC faucet on BestChage.com

BTC faucet is available only for the website users. No registration is needed, and the identification of your bitcoin wallet is considered your account. You can use the faucet every hour to receive payouts between 1 and 100 satoshi.

Here’s a quick guide for those who haven’t used it yet:

● Select the item “BTC faucet” under the list of payment directions.
● Enter your Bitcoin address; you will find it in your cryptocurrency wallet.
● Solve the captcha to prove you are human, then click the button “Receive bonus.”
● An amount between 1 and 100 satoshi will be credited to the balance on the website. You can try again every hour. Once you collect 1000 satoshi, you can withdraw them to your wallet.

To increase your income, you can distribute the referral link. In this case, you will get +10% for each referral payout.

Join us!



9
What should you do if you need to exchange a small amount, but the minimal amount in exchangers is too high?

Our monitor does not regulate exchange conditions while just providing the information about the most favorable offers on the market.
If you cannot find exchange options suitable for you it eans that no exchanger from the monitor’s listing is ready to provide them at the moment.

What is a way out in this situation?

You can use the “Double exchange” function, it becomes available after selection of the desired currencies.
You can also tell about your problem to our support team: https://www.bestchange.com/contacts.html
Possible, another exchange option would suit you: via a transit currency, payment system or another direct6 currency pair.

Best of luck!


10
BestChange exchange rate overview

Our monitor gathers information from over two hundred reliable exchangers which support quite a few payment directions.We always recommend that you study the “Popular” section of the website. It contains the most relevant directions at the moment. The dynamic of the exchange popularity shows how much a certain index has grown or fallen in a day.

Options of payment ways and their examples:
💸 Cryptocurrency: Bitcoin, Ethereum, Tether, and many more.
💸 Electronic payment systems: YMoney, QIWI, WebMoney, Payeer.
💸 Cryptocurrency exchange codes: EXMO, Binance, Kuna.
💸 Banks — Sber, Tinkoff, Privat 24, Visa/Mastercard cards of any banks;
💸 Cash transfers:: Western Union, Zolotaya Koron;
💸 Cash.

To check it out, visit our website


11
We invite you to join our BestChange affiliate program

Collaborating with our service, you can earn up to $0,65 from every attracted client and withdraw funds from $1.

After you register, we will provide you with all the necessary materials for the program promotion. It’s an attractive offer for owners of popular websites, as well as active forum users.

For which actions you will receive rewards:
● the first-time visit of the monitor;
● the first-time usage of the website;
● return in 3, 7, 14 and so on up to 120 days;
● percentage of you referral’s earning.

Accruals are made in dollars and sent to e-wallets Yoo.Money, QIWI, Payeer, Perfect Money, ADVcash. You can also receive your reward in BTC.
How much you earn will directly depend on your activity, that’s why everything is in your hands.

Join us!


12
What do the marks of exchangers in the list show?

We have developed a special system of marks that indicate different features of exchangers. To quickly understand which service is best for you, we recommend you to pay attention to the marks. It will save you time, you will not have to go to the site to find out some critical points, for example, if an exchanger has card verification.

We have added a new label - "Exchange via cryptomat".

It means that the exchange is done through a crypto-machine, and presence at a physical machine installed in the city is required.

You can learn more about exchanger marks on our website: https://www.bestchange.com/wiki/labels.html#atm.

What other characteristics do we label with the marks:

● Manual or semi-automatic exchange mode is used.
● Additional commissions are charged.
● Registration, card or document verification is required.
● Transfers are made from a third-party payment system.
● There are delays (hold) in payment.

We wish you successful exchanges! What do the marks of exchangers in the list show?


13
Today we would like to remind you about the "floating exchange rate"

When selecting an exchanger on BestChange, you can notice a mark that says: "This exchanger does not fix the rate at the moment of creating an order".

Let's look at what this means and how it might affect you.

Remember that reliable exchangers always provide detailed information about exchange rate change.

The mark appears due to two reasons:

● High volatility. If an exchange rate of the cryptocurrency pair is subject to a high fluctuation, the exchanger can set limits to protect itself from risks. For example, set a limit on the lifetime of your order or maximum permissible rate deviation.
● Long transaction execution time. Some exchangers set time limits for fixing the rate (for example, 10 minutes), and if your order is not paid within this time, the fixation is canceled. Sometimes, the rate is revised only when there are significant changes in the market exchange rate.

Happy exchanging!


14
Can you trust exchangers that have been working for less than six months?

On the BestChange website, there are requirements that exchangers must meet before listing in the monitor — https://www.bestchange.com/wiki/add.html

But it must be said that there can be an exclusion for some exchangers. For instance, for those for whom an acting reliable partner of BestChange vouches, In a case of emergency, this very partner will respond to the claims if something out of the ordinary happens. That is why it is essential that the partner already has a positive reputation in our rating. Also, we can accept exchangers that come from an owner of a large Internet project, for example, from a crypto exchange, p2p platform or a mining company.

That’s why if you see a “young” exchanger in our listing, rest assured that we have thoroughly checked by all criteria. All potential risks from their participation in the ranking are evened out by the fact of vouching for them by partners with an excellent reputation.

We care for our users and value the comfort and safety of exchanges.


15
How to exchange crypto for cash?

Sometimes, it is more convenient to buy and sell cryptocurrency for cash. This way, you can ensure you stay anonymous, as transferring cash is impossible to trace compared to banking operations.

To exchange successfully, please follow these steps:

● On the BestChange.com website, select the exchange direction, for example, “USD Cash” as the source currency and “Bitcoin” as the target currency. After the selection, please specify your city to get relevant results. Choose an exchanger, taking into consideration the rate, reserves and verification requirements. Then go to the website of the exchanger you have chosen.
● Specify the amount you want to exchange. Fill in all the required fields.
● Get in touch with the operator in the online chat. Provide them with the number of your orders and set up a time and place to meet a delivery person or visit the exchanger’s office.
● Visit the office of the exchanger or meet the delivery person. You will give cash and receive cryptocurrency.

In the case of cash exchange, the rate is fixed at the transaction time. Usually, exchangers support the world’s popular currencies, such as dollars, euros, rubles, hryvnias, and many more.

Have profitable exchanges with BestChange.com! If you have further questions about how to use the website, don’t hesitate to contact our support team - [email protected]


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